Why is a workstation ergonomic setup important?

We carry out workstation ergonomic assessments in all major cities around Australia. Absenteeism and litigation aren’t just caused by manual tasks and heavy lifting. Ergonomics is recognised as one of the most important factors in the workplace health and safety environment today. Poor posture is the underlying cause of many musculoskeletal disorders that we manage on a daily basis. If you are sitting at a workstation it is essential that it be adjusted to fit you. A worker required to work in a poorly designed ergonomic work space is destined to injury.

All ergonomic assessments are performed by fully qualified and practicing Physiotherapists, Osteopaths, Exercise Physiologists or Occupational Therapists with extensive knowledge of the current legislation and modern work practices. Corporate Work Health Australia offer a number of ergonomic solutions for the workplace. We cater for both small and large companies and offer clients a variety of ways to provide ergonomic assessment & advice. If you have any queries about what ergonomic package might best suit your workplace, please call us to speak to a consultant.

 

Download our office workstation services schedule below

CWHA workplace office ergonomics services schedule (PDF)

 

Ergonomic assessments completed in Melbourne, Brisbane, Sydney, Gold Coast, Perth, Adelaide, Hobart, Canberra, Darwin & Townsville.

Ergonomic Assessment in Australia

One of the primary sources that cost businesses both time and money every year is their workstations and offices. An uncomfortable employee cannot be expected to focus and engage with their work to the degree that they would like to when their mind is on the pain in their lower back, or strain on their wrists. Ergonomics in the workplace is, therefore, a key part of achieving targets and retaining staff.

Here at Corporate Work Health Australia, our health professionals understand people and how to tailor our ergonomic assessment and manual handling services to each company that we work with. Better still, you can count on us to communicate this information in a manner that is easily understandable and specific to the procedures and tasks carried out on your site.

Our training, assessments and consultations are adapted to your needs, so whether you have a large number of offices spread out across the country or a core team of individuals engaged in taxing work, we will ensure that you gain insight and solutions that will improve the overall wellbeing of your employees.

Injury prevention is the goal and in creating carefully thought through processes and procedures, you can reduce the number of accidents and worker injuries each year, which will ultimately improve morale, limit the strain on resources and boost your productivity.

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Ergonomics Assessments Reduces Costs & Builds Profits

Considerable attention has been given to ergonomic furniture over the past couple of decades. While important to equip your workforce with the appropriate chairs, desks and tools that make them as comfortable as possible while they work, it is essential to build upon this first positive step by seeking the insights of a team of health professionals with extensive experience in troubleshooting other ergonomic issues that might exist.

At Corporate Work Health Australia, our ergonomic assessment provides each of our clients with a complete overview. Just because your staff don’t sit in an office all day does not mean that they are not at risk. Think about the effect that long-term driving can have on our joints and muscles, for example. We don’t just consider the obvious, but offer a range of risk assessments specific to your business practices and processes to negate the possibility of injury where possible.

Having strong ergonomics processes in place can reduce the number of musculoskeletal disorders and complaints every year, which, in turn, will reduce the compensation costs that traditionally go hand-in-hand with them. What’s more, with your workforce actually working for you instead of absent for a greater portion of the year, this can help push productivity.

Ergonomics are essential for those that wish to promote good posture, less motion, more appropriate heights and reaches and reduced exertion while an employee is at their workstation. Better still, once you show your workers that you are taking an active step toward safeguarding their wellbeing, this will engage them that bit more and allow you to gain their insights into what works and what needs work. Our Ergonomic Assessment Training Course is perfect for training your employees on the correct posture and position to work in.

How We Tailor Our Services to Your Needs

The problem with so many of the different ergonomic assessment programs available in Australia today is that they are designed as a one-size-fits-all type solution. However, the difference in needs between, for example, employees in construction compared to financial administration are many. This means that the degree of specificity with regards to the recommendations made cannot be as comprehensive as it should be and leave companies wide open to accidents and costly claims.

At Corporate Work Health Australia, we believe that a better standard of assessment is required. To address this, we can create tailor programs that are built around the industry that you occupy and the work that is carried out. ‘Off the shelf’ solutions do little, so we have upgraded the models of delivery so that the impact and integration levels are seen are much higher.

While it is important to assess the ergonomic viability of your business, unless the recommendations made are followed through and consistently monitored and measured, then sustained benefits may not be seen. We seek input from employers to determine how the program we create performs and then tweak it accordingly following quarterly meetings to bolster the results seen.

Why You Should Invest in an Ergonomic Assessment

The question is not why you should invest in an ergonomic assessment but when. The best time to act is now. Whether you are approaching the first operating date or if you are operating for years, once you recognise that there might be a better way to shape your organisation so that employees are physically protected, then that’s the time to get in touch with our health professionals.

The overall goal of ergonomics is to reduce the stress felt by the body throughout the day. Minimizing stress is achieved as a result of better posture. Whether employees sit or stand, finding the most comfortable way for them to engage with their work in a manner that allows them to focus on their tasks, promotes a better physical outcome and also enhances the quality of their work.

Every year in Australia thousands of workers take sick leave as a result of persistent aches, pains and strains experienced because of poor workstations, chairs and the absence of supportive technology. The cost to companies across all industries runs into the millions of dollars through lost productivity. Having a positive ergonomic culture is an effective way to limit this practice and keep your business on track.

Those that work for you are the most valuable asset you have. It is, therefore, in your best interests to seek out appropriate systems and solutions such as our office ergonomics training course that can insulate this asset from any harm.

Call the Certified Health Professionals

At Corporate Work Health Australia, all of our health professionals are registered with the Australian Health Practitioner Regulation Agency (AHPRA). We tailor our considerable learning, knowledge and expertise to the modern workplace and can bring about a reduction in minor complaints as well as workplace injuries.

An ergonomic assessment could be the key to unlocking a great deal more potential in your workforce. Comfortable working conditions that are supportive to focus and promote greater engagement with the work means better productivity and profitability, not to mention better morale. So, forget ‘off the shelf’ alternatives and tap into a bespoke service that achieves results.

Bolster Efficiency and Safety After an Ergonomic Assessment

Here at Corporate Work Health Australia, we believe that an ergonomic assessment is a means to creating and sustaining a safer environment and toward creating a culture that promotes and encourages correct practices by those who work in it.

Our services have proven to be incredibly effective for past customers, with 92% stating that they achieved the desired outcome. So, if you want to gain the advice of health professionals that can bolster the efficiency and safety of your workplace, we service all major cities like Perth and Brisbane. Get in touch with us today for a quote.

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Group workstation ergonomic desk assessments

Level 1a. “Sit-Safe” ergonomic training/workshop + roaming individual workstation desk check 10mins per worker (ergonomic audit)

Our basic level of ergonomic cover for organisations. This option is suited to larger groups of workers needing ergonomic advice. Our ‘Sit-Safe’ Ergonomic Training is completed onsite for groups of up to 25 workers per course. A registered Physiotherapist, Osteopath, Exercise Physiologist or Occupational Therapist will facilitate the training sessions that includes both theoretical and practical components, emphasizing the importance of postural awareness in the workplace, and teaching the basics of correct ergonomic setup (with a mock workstation) as well as common injuries and faults. This allows workers to return to their desks and correct the basics. We then spend the rest of the time available visiting each worker at their workstation to provide individual advice, making further ergonomic corrections and answering any questions they may have. This brief ergonomic workstation assessment will signal any high risk workers who require further follow up.

Ergonomic case example:

  • Suitable for larger groups of workers (20+)
  • ‘Sit-Safe’ Ergonomic Training provided for 45 minutes for all workers (we can also customise 30 and 60 minute sessions)
  • 10 minutes spent with each worker giving basic advice on workplace ergonomics at their workstation and making additional changes
  • 2 hour minimum booking
  • No individual ergonomic assessment reports provided, however, a summarized list of changes still required / ergonomic accessories required for each worker will be provided to management

 

Level 1b. Roaming individual workstation desk check 10mins per worker (ergonomic audit)

The roaming individual workstation desk check is suitable for larger sized organisations (15+ workers) and involves a 10 minute individual consultation with each worker at their workstation.   The desk check allows enough time to educate the worker on their chair, desk and ergonomic accessories and adjust these where appropriate or possible to improve their seated working posture and ergonomics.

 

Ergonomic case example:

  • Suitable for 15+  workers, particularly larger groups of workers (100+)
  • 10 minutes spent with each worker giving basic advice on workplace ergonomics at their workstation and making additional changes
  • 2 hour minimum booking
  • No individual ergonomic assessment reports provided, however, a summarized list of changes still required / ergonomic accessories required for each worker will be provided to management

 

Download our office workstation services schedule below

 

CWHA workplace office ergonomics services schedule (PDF)

 

Level 2.  Simple office workstation ergonomic assessments, 15 or 30 minutes per worker

15 minute ‘preventative’ ergonomic desk risk assessment

Typically, these workers are not experiencing any symptoms or injuries and the assessment aims to ensure that their ergonomic workstation is set up correctly to prevent injury.

30 minute ‘minor complaints’ ergonomic desk risk assessment

Typically, these workers have only minor symptoms (eg. occasional lower back ache) or injuries and the ergonomic assessment aims to ensure that their workstation is set up correctly to reduce symptoms and prevent further injury. With both length assessments our therapists will review the individual and their ergonomic workstation, identify any ergonomic issues, educate on reducing sedentary postures, modify where necessary their workstation to minimise risk of injury and provide recommendations in terms of self-management strategies, ergonomic accessories and safe working practices.

 

Ergonomic case example:

  • Suitable for 4+ ergonomic assessments/workers.
  • 15 or 30 minute assessment per worker
  • 2 hour minimum booking
  • Assessment includes: 1 individual report documenting all findings, current issues, advice given to worker, changes made and any ergonomic accessories required

Download our office workstation services schedule below

 

CWHA Workplace Office Ergonomics Services Schedule (PDF)

“Be proactive! Do not wait until a claim occurs to determine if there is a problem.”

Individual (One-on-one) Workstation Ergonomic Desk Assessments

Level 3a. ‘Standard’ one-on-one workstation ergonomic desk assessments, including report 

This ergonomic assessment is designed for an individual worker who may or may not be experiencing pain/discomfort. Our consultants are able to come to you to carry out one-on-one consultations to identify risk factors and assess root cause/s if present and provide recommendations on appropriate management. The assessment allows the health professional to assess the worker at a standard computer based workstation and make suggestions to prevent or minimise risk factors present.

 

Ergonomic case example:

  • Suitable for 1 ergonomic assessment/worker
  • nil pain/preventative, or
  • 1 pain region/short term complaint/s
  • Standard consultation and assessment (30mins) per worker, plus 30 minutes reporting time
  • standard computer based workstation only
  • nil concerns with tasks away from desk area
  • no treatment sought from worker for complaint
  • Ergonomic assessment includes: Standard report provided on assessment documenting tasks completed, worker concerns, current issues and hazards, advice given to worker, changes made to workstation, any ergonomic accessories needed with links to suitable equipment

 

Level 3b. ‘Specialised’ One-on-one workstation ergonomic desk assessments (longer assessment), including detailed report

This ergonomic assessment is designed for the injured worker. Many of your workers may complain about pain or numbness after sitting for prolonged periods at the desk. Even more worrying is that some workers often suffer in silence and fail to report the early onset of symptoms. Work performance can decrease as their comfort decreases. Our consultants are able to come to you to carry out one-on-one consultations to identify risk factors and assess root cause/s and provide recommendations on appropriate management. The assessment allows the health professional to interview the worker on their current concerns, any past injury history, and ensure that any modifications suit their individual needs. Our aim is to resolve and/or significantly improve symptoms which workers experience when at work and prevent the likelihood of aggravation occurring.

 

Ergonomic case example:

  • Suitable for 1 ergonomic assessment/worker experiencing current musculoskeletal complaints
  • injured worker, or
  • multi region/long term complaint/s
  • Longer consultation and assessment (60-75mins) per worker, plus 60-75 minutes reporting time
  • standard computer based workstation or non standard workstation, eg standing height bench
  • +/- concerns with other task/s in the office, eg manual handling, filing etc>
  • worker seeking treatment or referral from GP/Health Professional
  • Ergonomic assessment includes: Detailed report provided on assessment documenting tasks completed, worker concerns, current issues and hazards, advice given to worker, changes made to workstation, any ergonomic accessories needed with links to suitable equipment, details of current injuries and complaints and aggravating factors, specific advice given by practitioner and any necessary referrals

Level 3c. One-on-one sit & stand desk assessment

This ergonomic assessment is designed for the worker who has requested or been requested by a health professional to be provided a sit stand workstation.

Ergonomic case example:

  • The worker is looking to start using a sit stand desk or has recently started using a sit stand desk.
  • The company is unsure of what type of sit stand desk (retrofit or full adjustable sit stand desk).
  • Suitable for all workers who have requested, been recommended or have been provided a sit stand desk.
  • Longer consultation and assessment (60-75mins) per worker, plus 60-75 minutes reporting time
  • Ergonomic assessment includes: Detailed report provided on assessment reviewing the workers presentation, physical characteristics of the worker and their job tasks to provide advice on suitability of utilising and specific guidelines of the use of a sit stand desk should this be deemed required for the worker.

Download our office workstation services schedule below

 

CWHA workplace office ergonomics services schedule (PDF)

Home Office Ergonomic & Safety Assessments

Level 4a. ‘Standard’ Home Office Ergonomic Desk & Safety Risk Assessment (worker has no musculoskeletal complaints)

All employers have a duty of care under current legislation to provide a safe workplace for their workers. If a worker is working from home this includes their home office and home environment. This level of assessment ensures your workers home office has been assessed for both ergonomic risk factors and general safety risk factors. Building on from our ergonomic assessments we are able to send a WHS qualified practitioner to your worker’s home office to complete an ergonomic assessment and safety risk assessment with report. Our consultants will carry out a risk assessment to identify all ergonomic hazards, plus assess manual handling issues, repetition, trip hazards, fire safety, ventilation, emergency contacts, childcare arrangements and first aid supplies. This will provide you with a report which can be kept with your Health and Safety Rep’s records for management.

 

Ergonomic Case Example:

  • Suitable for 1+ ergonomic and safety risk assessment/worker who works from home office.
  • Worker is not experiencing any musculoskeletal complaints.
  • Extended assessment per worker including consulting with HR, Health & Safety Rep/Officer & management can be arranged if needed.  Please discuss this with the consultant if you think this would be beneficial.
  • Ergonomic Assessment includes: Report provided including details of ergonomic assessment and safety risk assessment plus identified hazards.

Level 4b. ‘Specialised’ Home Office Ergonomic Desk & Safety Risk Assessment (worker is experiencing musculoskeletal complaints)

All employers have a duty of care under current legislation to provide a safe workplace for their workers. If a worker is working from home this includes their home office and home environment. This level of assessment ensures your workers home office has been assessed for both ergonomic risk factors and general safety risk factors. Building on from our ergonomic assessments we are able to send a WHS qualified practitioner to your worker’s home office to complete an ergonomic assessment and safety risk assessment with report. Our consultants will carry out a risk assessment to identify all ergonomic hazards, plus assess manual handling issues, repetition, trip hazards, fire safety, ventilation, emergency contacts, childcare arrangements and first aid supplies. This will provide you with a report which can be kept with your Health and Safety Rep’s records for management.

 

Ergonomic Case Example:

  • Suitable for 1+ ergonomic and safety risk assessment/worker who works from home office.
  • Worker is experiencing musculoskeletal complaints.
  • Extended ergonomic assessment per worker including consulting with HR, Health & Safety Rep/Officer & management if needed.
  • Ergonomic assessment includes: Detailed report provided including details of ergonomic assessment and safety risk assessment plus identified hazards.

Download our Office Workstation Services Schedule Below

CWHA Workplace Office Ergonomics Services Schedule (PDF)

Ergonomic Assessments For The Individual With A Home Office – A Home Consultation With An Osteopath or Physiotherapist

Note:  Individuals with private health fund rebates for osteopathy and physiotherapy rebates may be able to claim this as an osteopathy or physiotherapy consultation.  Please consult with our team if you are wanting to claim private health fund extras. 

This ergonomic assessment is designed for the individual with a home office and are currently unsure of the correct workstation set up or are suffering from a musculoskeletal complaint that is being aggravated and maintained by desk based work tasks.

The consultation with the osteopath or physiotherapist involves the following:

  • Case history
  • Musculoskeletal assessment
  • Treatment and management advice with regards to workstation hazards and risks that may be aggravating and maintaining your musuloskeletal complaint.

Following this consultation you will receive a report outlining hazards and risks associated with your workstation and advice on how to address these issues with control measures.  This includes advice regarding working posture, work tasks performed and workstation set up.  Referrals to appropriate practitioners will also be provided should this be required as part of your treatment and management plan.

Vehicle Ergonomic Assessments

Level 5a. ‘Standard’ Vehicle Ergonomic Assessment (worker has no musculoskeletal complaints)

Description: 20-30 minute consultation with the worker.

Requirements:  Worker and vehicle must be present to undertake this assessment.

Who Would Benefit From This Assessment?

  • Workers who are required to drive for their employer.
  • Companies who are looking to raise the awareness and education for drivers to improve their seated work posture and educate them on how to set the vehicle up to suit their specific needs.

The vehicle postural assessment report includes:

  • Consultation with the worker regarding any specific issues they have with the vehicle.
  • Assessment of the workers current vehicle set up – sitting posture, entering and exiting the vehicle, working within the vehicle, unloading and loading of the vehicle.
  • Education and advice on how to adjust the vehicle to improve seated driving posture. 
  • Reporting on assessment findings, advice and education given.

Level 5b. ‘Specialised’ Vehicle Ergonomic Assessment & Report (worker is experiencing musculoskeletal complaints)

Description:  45-60 minute consultation and assessment.

Requirements:  Worker and vehicle must be present to undertake this assessment.

Who Would Benefit From This Assessment?

  • Workers who are required to drive for their employer.
  • Workers with specific musculoskeletal complaints that are impacted by driving the vehicle, working within the vehicle or loading/unloading the vehicle.
  • Companies who are looking to raise the awareness and education for drivers to improve their seated work
    posture and educate them on how to set the vehicle up to suit their specific needs.

The detailed vehicle postural assessment report includes:

  • Consultation with the worker regarding any specific issues they have with the vehicle.
  • Assessment of the workers current vehicle set up – sitting posture, entering and exiting the vehicle, working within the vehicle, unloading and loading of the vehicle.
  • Education and advice on how to adjust the vehicle to improve seated driving posture. 
  • Reporting on assessment findings, advice and education given.

Level 5c. Vehicle Ergonomic Comparison Assessment

Description: 90-240 minute consultation with worker

Requirements:  Worker and 2 or more vehicles to be compared must be made available on the day of the assessment.

Who Would Benefit From This Assessment?

  • Workers who are required to drive for their employer.
  • Workers with specific musculoskeletal complaints that are impacted by driving the vehicle, working within the vehicle or loading/unloading the vehicle where a decision over a suitable vehicle has not yet been made. 

The report includes:

  • Consultation with the worker regarding any specific issues they have with the vehicle.
  • Analysis of the vehicle features (seat, space, storage, entering/exiting) of one vehicle compared to another whilst considering workers specific needs and characteristics.

Download our Office Workstation Services Schedule Below

CWHA Workplace Office Ergonomics Services Schedule (PDF)

Whole Office Ergonomic, Manual Handling and Risk Assessment

Ergonomic Screening Assessment

Our Ergonomic Screening Assessment is a starting point for companies looking to better understand where their office based ergonomic issues may be stemming from and is completed with a report detailing recommended next steps to ensure ergonomic risks are eliminated, or minimised as much as possible, for an individual workplace setting.

The goal of this service is to reduce reported aches and pains from workers completing computer based work. Our consultant will spend the initial 15-20mins onsite discussing with the site contact/Manager/HR/safety Rep any feedback they may have had from workers regarding physical issues such as desks, chairs, layout, space, monitors, keyboards, mouse and storage; or environmental issues such as lighting and temperature. This will also allow time to re-establish the desired outcomes of the service.

The consultant will then spend the remaining time assessing the overall physical and environmental aspects listed above comparing with established recommended setup guidelines for office based workers. Individual assessments will not take place during this initial Ergonomic Screening Assessment.

These may form part of the phase two recommendations as shorter workers, taller workers and workers with musculoskeletal concerns will all have individual needs when it comes to ergonomic workstation setups.

A brief report will be written for the company listing:

– Assessment findings

– Comparison with recommended guidelines

– Concerns raised

– Recommendations

Whole Office Risk Assessment

The Office Risk Assessment involves the assessment of the following key areas:

  • Office layout
  • Workstations
  • Job Design
  • Workload and tasks
  • Lighting
  • Manual handling
  • Noise
  • Storage, housekeeping, cleanliness and cleaning methods
  • Floors & stairs
  • Computers, copying and other equipment
  • Hazardous substances
  • Personal protective equipment
Conducting an office risk assessment allows us to identify where there may be risks in the office environment and provide you with solutions to reduce the risk in the office work environment.   As part of the office risk assessment, consultation with key stakeholders such as HR, MD or Operations manager, OHS rep and office workers is required.

Duration:

The duration of the office risk assessment will vary depending on each company and may take between 1hr and half a day.

What happens after the assessment?

Our consultants will provide you with a detailed report on any hazards identified in the office risk assessment, and provide you with solutions to help reduce the risk in the workplace.

Benefits of Safe Workstation Setup

Improve worker's postural awareness at the workstation

Reduced workplace injury rates such as repetitive strain injuries and tendonitis

Comply with workplace health and safety legislation to provide a safe workplace

Improved worker comfort leading to a boost in work productivity

Reduction in poor workstation equipment/setup, poor postural habits and repetitive movements

Helps manage, mitigate and deflect personal injury claims

Call us today and start getting the most out of your employees.